I shopped at Courts only once...and that was three years ago.
Bought a notebook from there; was told they don't have stock but
can pick it up three days later. When I went back three days later,
was told still no stock and told to wait another three days. So
since I was not in a hurry, decided to wait.
Called them up after another three days of waiting and was told
that I will have to wait another couple of days. I got impatient by
then, so told them that I would like to cancel my order and get my
money back. The customer service told me that they will get back to
me and hung up. Then a few minutes later, the salesperson who sold
me the comp, called and told me that I can pick up the notebook in
a couple of hours.
Apparently I learnt later that the salesperson went to the
distributor to pick one up for me himself.
Well...anyway...told myself after the experience that I will never
shop at Courts again.